Partnership with A Hand to Hold Benefits Carlyle Residents, Home Members

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Services Bolster Care Options on Campus, In Home

Carlyle Place, Navicent Health is pleased to partner with service organization A Hand to Hold to provide additional benefits to Carlyle Place campus residents and Carlyle Place At Home members.

Atlanta-based A Hand to Hold, which recently opened an office in Macon, will provide Carlyle Place’s consituents with services on brief or extended basis, as appropriate. Services provided include meal preparation, medication reminders, mobility monitoring, bathing and dressing, companionship and housekeeping as well as skilled nursing, Alzheimer’s and dementia care, and respite care. In addition, A Hand to Hold staff will provide support services that Carlyle Place staff members may not have capacity for – caring for pets, running errands or providing transportation for local shopping, for example. Services will be offered seven days a week, from 7:00 a.m. until 11:00 p.m. A Hand to Hold is also able to provide 24 hour care as appropriate.

“As we discussed partnering with A Hand to Hold, we watched how they work with their employees, and it was a very easy cultural fit. If you treat your employees well, they will carry that excellent service to the customers you serve. They are cultivating excellent relationships with our members, and will be very valuable to the Carlyle Place culture and reputation,” said Tom Rockenbach, Chief Administrative Officer of Carlyle Place.

A Hand to Hold has provided services throughout the state, from Augusta to metro-Atlanta to Columbus since 2011. A Hand to Hold has five office locations in Georgia, surrounding Macon-Bibb County and central Georgia. The organization opened its Macon office in November 2017.

“We are thrilled to bring our services to the residents of this area. Our partnership with Carlyle Place is but one of the ways we are beginning to serve communities in this region. We are excited to partner with Carlyle Place as we both seek to provide high quality life care for our clients,” said Chris Foster, CEO of A Hand to Hold.

A Hand To Hold’s Macon office currently serves patients in 11 central Georgia counties with the assistance of 30 caregivers. A Hand to old plans to hire additional certified nursing assistants (CNAs) for their Macon office in the coming months.

“Our services have grown tremendously since we opened in November, and we are thrilled to begin serving those affliated with Carlyle Place. Our staff help people get out of the house, out into the community, doing the things they were able to do before they were affected by a chronic condition. Our goal is to enhance quality of life,” said Pam Snow, Executive Director of A Hand To Hold’s Macon office.

Altogether, A Hand to Hold employees approximately 600 caregivers statewide. Rockenbach sees this as a tremendous benefit for Carlyle Place At Home members. Carlyle Place introduced its innovative Carlyle Place at Home program in 2016, providing services for residents who prefer to age in their own homes rather than Carlyle Place’s campus on Zebulon Road in Macon. The program currently serves members in 14 counties surrounding Macon-Bibb County, and Rockenbach hopes to expand the program to additional areas of the state.

“By partnering with A Hand to Hold, we are able to work with one organization to provide Carlyle Place’s excellent services throughout the state, ensuring the consistent delivery of the high quality, compassionate care that Carlyle Place is so well known for. Together, we will ensure the same philosophy and same quality of care are delivered to Carlyle Place At Home members throughout the communities we serve,” said Rockenbach.

About Navicent Health

Navicent Health was incorporated on November 17, 1994, as a nonprofit corporation whose primary purpose is to coordinate The Medical Center, Navicent Health and other affiliated entities in their mission of providing a comprehensive continuum of high quality, reasonably priced healthcare services to the region. Navicent Health has 970 beds for medical, surgical, rehabilitation and hospice purposes. The health system includes The Medical Center, Navicent Health, a nationally recognized tertiary teaching hospital; Beverly Knight Olson Children’s Hospital, Navicent Health, the region’s only dedicated pediatric hospital; Navicent Health Baldwin and Medical Center of Peach County, Navicent Health, both rural hospitals; Rehabilitation Hospital, Navicent Health, the region’s oldest and most experienced rehabilitation provider; Pine Pointe, Navicent Health, which provides palliative and hospice care in homes and in its facility; Carlyle Place, Navicent Health, the area’s first continuing care retirement community; Navicent Health Foundation, the philanthropic arm of Navicent Health; as well as diagnostic and home care services. For more information, please visit www.navicenthealth.org.

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Hear From The Residents

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Our residents will tell you that we just have a great feel here at Carlyle Place. People who move here are embraced immediately and have a wonderful, supportive staff that is looking forward to serving them. It inspires me everyday when I see our residents, the lives that they live, and the longevity of the relationships they develop.

Tom Rockenbach, Executive Director
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Over the years, I had considered moving to Carlyle Place but I always presumed that I couldn’t afford it. But when I sat down with my daughter and we added up what I was spending on lawn service, and housecleaning, utilities, property taxes, and my other expenses, it was actually more when I compared it to the Carlyle Place monthly fee. Seeing that cost comparison made the decision to move to Carlyle Place very easy and clear.

Eleanor Wilson
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Living here in Macon has been great, and there are many cultural experiences to enjoy. It is convenient to just take the bus into town for a group outing and not have to worry with parking or driving back at night. The best time to move into Carlyle Place is now, while you are still active and vital and can take advantage of all of the events and activities.

Col. Paul Evans (retired)
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We moved to Carlyle Place from North Carolina to be closer to our children. We started as independent living residents and since then I have needed to transition my husband into memory care and eventually into skilled care. I am extremely grateful that I’ve been able to stay on the same campus near my husband throughout this transition. The leadership team has made all of my husband’s moves seamless. I truly feel we’ve given our children a gift in that our care through all of these stages has been established and worry-free.

Mavis Trice

How to Select a Life Plan Community

You'll find a wide variety of possibilities as you consider your retirement plans. Life Plan Community living has many benefits and advantages. Here are just a few things to consider as you evaluate the right option for you.

  • Check for Accreditation

    You’ll find you have many challenging choices to make from countless senior living providers. But all life plan communities are not created equally.

    Read More
  • KNOW Your Contract Types

    There are three basic types of contracts for Life Plan Communities. Please click the button to get all the details.

    Read More
  • Find Your Right Fit

    There’s no doubt you want to find the best place to live in your retirement, but how do you spot what makes a good life plan community?

    Read More

Check for Accreditation

You’ll find you have many challenging choices to make from countless senior living providers. But all life plan communities are not created equally. It is important to do your homework and make sure that your new home will have the right designations and credentials to ensure quality and reliability. There are three important designations to understand.

Licensure

No provider can operate without first obtaining a license, which requires passing an inspection by a regulatory agency. Usually the state board or a professional college set rules and requirements for operation.

Certification

Certification usually addresses points such as business licenses, staff background checks, accounting procedures, and insurance coverage.

Accreditation

In addition to meeting state and federal licensing and certification requirements, many communities voluntarily go through a rigorous accreditation process. Only after a provider demonstrates certain standards and can prove positive outcomes can accreditation be designated by an outside third party. Trained professionals visit communities to observe and interview residents, family members, staff, and the board. Accredited organizations are required to demonstrate strategic and ethical business practices and positive community engagement and influence.

Accreditation by a reputable independent, nonprofit accreditor such as the Commission on Accreditation of Rehabilitation Facilities (CARF International) assures that public that the community has made a commitment to quality and continuous improvement of services. CARF accreditation means the organization's focus is on the person's served.

We are pleased to say that Carlyle Place, Navicent Health, has been an accredited provider since we opened our doors in 2001.

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KNOW Your Contract Types

There are three basic types of contracts for Life Plan Communities:

Type A – All-Inclusive Plans – also called Life Care Contracts

The fees in this plan offer unlimited assisted living, memory care and skilled nursing care without additional charges for the care.

Type B - Modified Contract

This contract offers a set of services provided for a set length of time. When that time is expired, other services can be obtained, but for higher monthly fees.

Type C - Fee-for- Service Contract

The initial enrollment fee may be lower, but assisted living, memory care, and skilled nursing will be paid for at market rates.

Carlyle Place offers a Type A, the all-inclusive Life Care contract.

We feel strongly that this type of contract provides residents with the best coverage to take care of their needs. Our representatives will be happy to discuss your contract with you.

If you have questions about our contract type, please feel free to contact us at any time.

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Find Your Right Fit

There’s no doubt you want to find the best place to live in your retirement, but how do you spot what makes a good life plan community a great fit for you? Here are some pointers for finding those intangibles that make a community a successful fit for you.

  • What is the organization’s culture? Is it respectful of the residents’ needs?

    Our residents will tell you that we just have a great feel here at Carlyle Place. People who move here are embraced immediately and have a wonderful, supportive staff that is looking forward to serving them. It inspires me everyday when I see our residents, the lives that they live, and the longevity of the relationships they develop. -Tom Rockenbach, Executive Director

  • Is it service-oriented?

    Each year, our residents dedicate thousands of hours to charities and nonprofit organizations in the greater Macon area. Seniors have a lifetime of experience, knowledge, and unique skills sets to offer as volunteers. Carlyle Place encourages and supports our community’s emphasis on giving back. Our community’s emphasis on service makes it a great place to live a rewarding and fulfilling lifestyle. Click here to see the complete report in our News section.

  • Is it social?

    “Living here in Macon has been great and there are many cultural experiences to enjoy. It is convenient to just take the bus into town for a group outing and not have to worry with parking or driving back at night. The best time to move into Carlyle Place is now, while you are still active and vital and can take advantage of all of the events and activities.” -Col. Paul Evans (retired), Carlyle Place resident

  • Is it affordable?

    Most people find out that when they add up all of their current expenses including utilities, lawn service, home maintenance, and property taxes, the cost is actually more than the monthly fee they’d pay at Carlyle Place. Click here to calculate your own estimate.

Take a Closer Look

Look around and see if the residents have a voice in how the community is maintained and led. Ask some questions about the financial management of the community. You’ll also want to know how the community is planning for its future. It’s important to visit any community you are considering. You’ll want to get a feel for the residents, leadership, and staff. The Carlyle Place staff representatives as well as some of our current residents will be happy to spend some time and answer your questions.

Click the button below to schedule an overnight visit or to get in touch.

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